2011 CMAs: And the winners are…

15th April 2011, Berlin, Germany and London, UK – The global appetite for contactless technologies shows no sign of abating, if the 2011 Contactless Intelligence Contactless Monkey Awards (CMA) are anything to go by.

Now in their fourth year, the Visa Europe-sponsored CMAs have yet again attracted a record turnout, making them an important fixture in the contactless calendar. “We’ve seen entry numbers grow year-on-year, highlighting the dynamism of this burgeoning industry,” says Steve Atkins, CEO of Krowne Communications, the company behind Contactless Intelligence. “Whereas other awards ceremonies focus on behind-the-scenes technological innovations, we honour those firms that are really making a difference in getting contactless devices into the hands of users and encouraging consumers to use them at both major international and small retailers throughout the world.”

This year’s CMA champions picked up their trophies at a gala dinner at Tower Bridge Hilton, London, on April 14, 2011. The winners are:

  • In restaurant dining – McDonald’s (UK)
  • High throughput beverage – Insomnia Coffee (Ireland)
  • High throughput food – EAT (UK)
  • Competitive advantage through technology – McDonald’s (UK)
  • On the High Street – Vivotech (Kuwait)
  • Health/Lifestyle/Entertainment – city of Nice (France)
  • Public concern – NXP for National ID card (Germany)
  • Transportation – Veolia, Nice (France)
  • Trailblazing and innovation – Clear2Pay

In addition, Visa Europe presented its Visa payWave award for Best Customer Experience to EAT, while Will Judge from Transport for London (TfL) won the Visa payWave Business Leader prize. Lewis Nolan, Vice President, Market Development for Visa payWave at Visa Europe said: “We are very proud to sponsor the Contactless Monkey Awards for a fourth year. 2011 is seeing significant growth of contactless technology across many European markets, and it is fantastic to see this reflected in the diversity of nominations and award winners. With close to 20 million contactless enabled Visa cards now in circulation across Europe and over 125,000 acceptance locations we will continue to see even greater growth as contactless moves into the mainstream.

“I am particularly pleased to recognise the achievement of both EAT, who as one of our original contactless launch participants has continued to provide the best in customer payment experience, and of Will Judge from TfL whose vision and determination against a range of odds has brought us to the brink of what will be an amazing breakthrough in the way we pay for public transport journeys across London and beyond.”

Atkins says: “The quality of awards’ entries continues to improve each year, demonstrating that contactless is fast becoming a technology that brings advantages to citizens and businesses alike. Whether it’s to increase throughput, to reduce the amount of cash used by a firm or to encourage spending, more merchants are choosing to give contactless a go. And they’re being encouraged to do so by consumers who are rapidly recognising the benefits of the technology in terms of convenience and time saving.”

This year’s judges included Wendy Atkins, Contactless Intelligence; Nav Bains, GSMA; Paul Chamberlain, Association for Convenience Stores; Michel Barjansky, independent transport consultant; Lewis Nolan, Visa Europe; Kevin Farquharson, Smart Card Networking Forum; and Samee Zafar, Edgar Dunn.

“The number of firms that now want to talk about what they are doing with contactless globally is encouraging for the industry, but it makes the judges’ job tougher every year,” adds Atkins. “We’re grateful for the time everyone spent analysing the input in some very tough categories. There were some particularly strong entries in certain categories, such as Public Concern, which meant some of the results were incredibly close.”

Notes to editors

Krowne Communications is a specialized B2B PR agency. It was founded in Munich, Germany, in 2000, and is now headquartered in Berlin, Germany. Along with its UK company, Krowne Communications (UK), it offers agency services developed specifically to fit the requirements of major organizations operating in the high-tech world of security applications and identification. The company also develops and manages marketing communications projects for special interest groups and companies.  It has pioneered the concept of marketing-oriented partner programs and digital PR integrated Web 2.0 media broadcast channels – through the Krowne Online Broadcast Network (KOBN).

These B2B channels offer a revolutionary approach to nearly all marketing communication needs. Using the extensive industry network it has created over its lifetime, Krowne brings together the most important market players in order to communicate the developments within dedicated markets, to communicate the latest innovations and to demonstrate products using video and audio broadcasting. The KOBN platforms include Contactless-intelligence.tv, Security-news.tv and TECHevent.tv.

About Contactless-intelligence.tv

Contactless-intelligence.tv is the contactless cards industry’s first and only podcast and video broadcast channel. It is operated by Contactless Intelligence (CI) – an innovative marketing platform for contactless technologies and applications which uses web 2.0 to deliver the latest industry news and views via a variety of media including podcasts and weekly news feeds.

For more information, visit www.contactless-intelligence.tv

About Visa Europe

In Europe, there are 427 million Visa debit, credit and commercial cards. In the 12 months ending December 2010 those cards were used to make purchases and cash withdrawals to the value of €1.6 trillion. 12.5% of consumer spending at point of sale in Europe is with a Visa card, and more than 70% of that is on Visa debit cards.

Visa Europe is owned and operated by more than 4,000 European member banks and was incorporated in July 2004. In October 2007, Visa Europe became independent of the new global Visa Inc., with an exclusive, irrevocable and perpetual licence in Europe. As a dedicated European payment system it is able to respond quickly to the specific market needs of European banks and their customers – cardholders and retailers – and to meet the European Commission’s objective to create a true internal market for payments.

Visa enjoys unsurpassed acceptance around the world. In addition, Visa/PLUS is one of the world’s largest global ATM networks, offering cash access in local currency in over 200 countries.

For more information, visit http://www.visaeurope.com/

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